Terms and Conditions

XRC TECHNOLOGIES LLC

GENERAL TERMS OF SALE, ALL SALES FINAL POLICY, PRODUCT USE, WARRANTY DISCLAIMER, AND LIMITATION OF LIABILITY

Effective Date: November 6, 2026

By accessing, browsing, placing an order through, or purchasing products from the XRC Technologies LLC online store, the customer ("Customer," "Purchaser," or "User") acknowledges that they have read, understood, and agreed to the following terms and conditions.

These terms apply to all products, hardware, electronics, components, accessories, software, firmware, kits, tools, experimental equipment, developmental products, and other items manufactured, distributed, marketed, or sold by XRC Technologies LLC ("XRC," "Company," "we," "us," or "our"), unless otherwise expressly stated in writing.

IMPORTANT: ALL SALES ARE FINAL. XRC TECHNOLOGIES LLC DOES NOT ACCEPT RETURNS, ISSUE REFUNDS, PROVIDE EXCHANGES, OR OFFER PRODUCT WARRANTIES AS A GENERAL POLICY. ANY EXCEPTION IS STRICTLY AT THE SOLE DISCRETION OF XRC TECHNOLOGIES LLC AND IS NOT GUARANTEED.

1. PRODUCT USE AND CUSTOMER RESPONSIBILITY

All products sold by XRC Technologies LLC are intended to be used responsibly, appropriately, and in accordance with their intended purpose, accompanying documentation, technical specifications, and all applicable laws and regulations.

The Customer assumes full responsibility for determining whether a product is appropriate for their intended application and whether its purchase, installation, configuration, modification, possession, and use are legally permitted in their jurisdiction.

The Customer agrees not to use any XRC product for unlawful purposes, unauthorized activities, or in any manner that violates applicable federal, state, local, or international laws and regulations.

The Customer is responsible for researching and understanding a product before placing an order. By completing a purchase, the Customer acknowledges that they have reviewed the available product descriptions, specifications, photographs, and other relevant information.

2. EXPERIMENTAL, DEVELOPMENTAL, AND TECHNICAL PRODUCTS

Certain products manufactured or sold by XRC Technologies LLC may be experimental, developmental, prototype, educational, research-oriented, or intended for technically knowledgeable users.

Such products may require specialized knowledge, technical skills, proper installation, configuration, testing, and safety precautions.

Unless expressly stated otherwise, the Customer acknowledges that experimental or developmental products may not have undergone the same testing, certification, validation, or regulatory approval processes as commercially certified consumer products.

The Customer accepts responsibility for understanding the nature, limitations, and potential risks of such products before purchasing or operating them.

XRC Technologies LLC makes no representation that experimental or developmental products are suitable for any particular application unless expressly stated in writing.

Customers purchasing experimental, prototype, developmental, or research-oriented products acknowledge that these items may have limitations, imperfections, or unexpected behavior.

Purchases of experimental, prototype, developmental, or research-oriented products are final and are not eligible for returns, refunds, exchanges, or warranty service, except where required by applicable law.

3. COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS

The Customer is solely responsible for ensuring that all products purchased from XRC Technologies LLC are purchased, possessed, installed, configured, modified, and operated in compliance with applicable laws and regulations.

This includes, but is not limited to:

  • Federal, state, and local laws and regulations.
  • Federal Communications Commission (FCC) requirements, where applicable.
  • Radio frequency, electromagnetic compatibility, and electrical safety regulations.
  • Licensing, permitting, registration, and certification requirements.
  • Import, export, and international trade restrictions.
  • Environmental, consumer safety, and product-specific regulations.

The Customer is responsible for independently determining whether additional licenses, permits, certifications, approvals, or authorizations are required before using any product.

XRC Technologies LLC does not guarantee that products are legally authorized for every application or jurisdiction.

4. INSTALLATION, MODIFICATION, AND OPERATION

The Customer assumes responsibility for the proper installation, assembly, configuration, maintenance, modification, and operation of all purchased products.

The Customer agrees to:

  • Follow all applicable product documentation and safety instructions.
  • Use products only for lawful and appropriate purposes.
  • Avoid unauthorized or unsafe modifications.
  • Ensure installations are performed by appropriately qualified individuals when necessary.
  • Verify compatibility with other equipment, systems, and components.
  • Discontinue use if a product appears damaged, defective, unsafe, or improperly functioning.

Any modifications, alterations, repairs, or changes made by the Customer or third parties are performed at the Customer's own risk.

Unauthorized modifications may affect the safety, reliability, performance, or regulatory compliance of a product.

XRC Technologies LLC is not responsible for damage resulting from improper installation, incorrect configuration, misuse, negligence, unauthorized modification, or operation outside the product's intended specifications.

5. ASSUMPTION OF RISK

To the maximum extent permitted by applicable law, the Customer voluntarily assumes the risks associated with the purchase, possession, installation, assembly, configuration, modification, testing, and use of products sold by XRC Technologies LLC.

These risks may include, but are not limited to:

  • Equipment malfunction or failure.
  • Electrical hazards, overheating, or fire.
  • Damage to connected equipment or other property.
  • Radio frequency interference or electromagnetic interference.
  • Personal injury resulting from improper installation or use.
  • Data loss, system failures, or interruption of services.
  • Regulatory violations resulting from improper or unauthorized operation.

The Customer acknowledges that certain products may require technical knowledge and appropriate safety precautions.

The Customer is responsible for determining whether they possess the necessary skills, equipment, and knowledge to safely operate the products purchased.

6. DISCLAIMER OF ALL WARRANTIES

XRC TECHNOLOGIES LLC DOES NOT PROVIDE ANY GENERAL PRODUCT WARRANTY.

To the maximum extent permitted by applicable law, all products are sold and provided on an "AS IS" and "AS AVAILABLE" basis, without any express or implied warranty.

XRC TECHNOLOGIES LLC expressly disclaims all warranties, including, without limitation:

  • Implied warranties of merchantability.
  • Implied warranties of fitness for a particular purpose.
  • Warranties of non-infringement.
  • Warranties arising from course of dealing or usage of trade.
  • Warranties regarding product reliability, durability, or lifespan.
  • Warranties that products will operate without interruption, error, or defect.
  • Warranties regarding compatibility with other equipment, hardware, software, or systems.
  • Warranties that products will meet the Customer's specific expectations or intended application.

Unless XRC Technologies LLC expressly provides a separate written warranty signed or authorized by the Company, no warranty coverage is offered or implied.

The Customer acknowledges that products may contain defects, imperfections, limitations, or performance variations and that XRC Technologies LLC does not guarantee that every product will operate flawlessly or meet every individual expectation.

The purchase of a product does not create an entitlement to free repairs, replacements, technical corrections, upgrades, or warranty service.

Nothing in these terms is intended to exclude or limit any warranty or consumer protection that cannot legally be excluded or limited under applicable law.

7. ALL SALES FINAL – NO RETURNS, NO REFUNDS, NO EXCHANGES

ALL SALES MADE THROUGH XRC TECHNOLOGIES LLC ARE FINAL.

By completing a purchase, the Customer acknowledges and agrees to the following:

  1. All purchases are considered final once an order has been placed and accepted by XRC Technologies LLC.
  2. XRC Technologies LLC does not accept product returns as a general policy.
  3. XRC Technologies LLC does not provide refunds for completed purchases.
  4. XRC Technologies LLC does not offer exchanges for purchased products.
  5. XRC Technologies LLC does not provide store credit for unwanted or returned products.
  6. Customers are responsible for reviewing product descriptions, specifications, compatibility, and intended applications before purchasing.
  7. Ordering the wrong product, changing one's mind, purchasing an incompatible product, or deciding that a product is no longer needed does not constitute grounds for a refund or return.
  8. Dissatisfaction with product appearance, functionality, performance, or suitability does not automatically qualify a purchase for a refund, return, or exchange.

Customers are strongly encouraged to carefully review their orders before completing checkout.

By submitting an order, the Customer acknowledges that they understand and accept the Company's final-sale policy.

7.1 Exception Requests

Although XRC Technologies LLC maintains a strict no-return and no-refund policy, Customers may submit a request for an exception.

All exception requests are reviewed individually and on a case-by-case basis.

XRC Technologies LLC reserves the sole discretion to determine whether any exception will be considered or approved.

Possible exceptions, if voluntarily approved by XRC Technologies LLC, may include:

  • A discretionary refund.
  • A discretionary replacement.
  • A discretionary exchange.
  • A discretionary repair or other resolution.

The submission of an exception request does not guarantee approval, reimbursement, replacement, repair, exchange, or any other form of compensation.

XRC Technologies LLC is under no obligation to approve an exception simply because a request has been submitted.

Any approved exception is voluntary, limited to the specific situation, and does not establish a precedent or obligation to approve similar requests in the future.

Customers must contact XRC Technologies LLC through its officially published contact information to submit an exception request.

Unless an exception is expressly approved in writing by XRC Technologies LLC, the original all-sales-final policy remains in effect.

Nothing in this section eliminates any mandatory rights or remedies that cannot legally be waived under applicable law.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, XRC Technologies LLC, its owners, members, managers, officers, employees, contractors, affiliates, suppliers, and representatives shall not be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages arising out of or relating to the purchase, possession, installation, modification, or use of any products.

This limitation includes, without limitation:

  • Personal injury or property damage resulting from misuse, improper installation, or unauthorized modification.
  • Loss of profits, revenue, business opportunities, or anticipated savings.
  • Loss of data, equipment, or electronic systems.
  • Equipment malfunction, downtime, or service interruption.
  • Regulatory violations, fines, or penalties arising from the Customer's actions.
  • Claims arising from unauthorized, negligent, unlawful, or improper product use.

To the maximum extent permitted by law, XRC Technologies LLC's total aggregate liability arising out of or relating to a product or transaction shall not exceed the amount actually paid by the Customer for the specific product giving rise to the claim.

Nothing in this section excludes or limits liability that cannot legally be excluded or limited under applicable law, including applicable liability for gross negligence, willful misconduct, or other non-waivable obligations.

9. CUSTOMER INDEMNIFICATION

To the maximum extent permitted by applicable law, the Customer agrees to indemnify, defend, and hold harmless XRC Technologies LLC, its members, managers, officers, employees, contractors, affiliates, and representatives from and against third-party claims, demands, liabilities, damages, losses, judgments, costs, and reasonable attorney fees arising out of or relating to:

  • The Customer's unlawful, negligent, or unauthorized use of a product.
  • The Customer's violation of applicable laws or regulations.
  • Improper installation, assembly, configuration, or modification.
  • The Customer's violation of these terms.
  • The Customer's infringement of another party's rights.
  • The Customer's negligent or intentional acts or omissions.

This indemnification obligation does not apply to the extent a claim is caused by conduct for which XRC Technologies LLC is legally responsible and which cannot lawfully be shifted to the Customer.

10. PRODUCT DESCRIPTIONS AND TECHNICAL SPECIFICATIONS

XRC Technologies LLC makes reasonable efforts to ensure that product descriptions, photographs, specifications, documentation, and other published information are accurate.

However, minor variations, revisions, improvements, substitutions, or changes in product appearance, components, specifications, or manufacturing processes may occur.

Unless expressly guaranteed in writing, product descriptions and specifications are provided for informational purposes and do not constitute a guarantee of performance or suitability for a particular application.

Customers are responsible for reviewing product documentation and specifications before purchasing.

Differences in appearance, minor cosmetic variations, or changes that do not materially alter a product's advertised function do not automatically qualify a purchase for a refund, return, or exchange, subject to applicable law.

11. THIRD-PARTY COMPONENTS AND COMPATIBILITY

Certain products may incorporate, interface with, or depend upon third-party hardware, software, components, services, or systems.

XRC Technologies LLC does not guarantee compatibility with third-party products, platforms, services, or equipment unless expressly stated in writing.

The Customer is responsible for verifying compatibility and complying with any applicable third-party terms, licensing agreements, and usage restrictions.

XRC Technologies LLC is not responsible for third-party product failures, compatibility issues, discontinued services, software updates, or changes made by third-party manufacturers or providers.

12. PRODUCT SUPPORT AND AFTER-SALE ASSISTANCE

XRC Technologies LLC may, at its discretion, provide technical assistance, troubleshooting guidance, documentation, or other forms of customer support.

However, the availability of customer support does not constitute a warranty or guarantee of repair, replacement, refund, or other compensation.

XRC Technologies LLC is not obligated to provide free repairs, replacement parts, upgrades, or extended technical assistance after a purchase.

Any support provided is offered at the Company's discretion and may be limited by product availability, technical limitations, resources, or other circumstances.

The Customer acknowledges that receiving technical assistance does not change the final-sale status of an order.

13. ORDER CANCELLATIONS AND PAYMENT AUTHORIZATION

Customers are responsible for verifying all order details before submitting payment.

XRC Technologies LLC reserves the right to cancel or refuse orders when necessary, including situations involving suspected fraud, payment processing issues, incorrect pricing, product availability issues, regulatory restrictions, or other legitimate business reasons.

Customer requests to cancel an order are not automatically guaranteed to be accepted.

Once an order has been processed, prepared, shipped, or otherwise committed to fulfillment, cancellation may no longer be possible.

Any cancellation approved by XRC Technologies LLC is handled at the Company's discretion and subject to applicable law.

Nothing in this section authorizes XRC Technologies LLC to disregard mandatory payment, cancellation, or consumer protection requirements.

14. ELECTRONIC ACCEPTANCE AND AGREEMENT

By placing an order through the XRC Technologies LLC online store, checking an applicable acceptance box, or otherwise affirmatively agreeing to these terms, the Customer acknowledges and agrees that:

  • They have read and understood these terms and conditions.
  • They understand the intended use and limitations of the products they are purchasing.
  • They accept responsibility for determining and complying with all applicable laws and regulations.
  • They voluntarily accept the risks associated with the purchase and use of applicable products.
  • They understand that XRC Technologies LLC does not provide a general product warranty.
  • They understand and accept that all sales are final.
  • They understand that returns, refunds, and exchanges are not offered as a general policy.
  • They understand that any exception request is reviewed individually and is not guaranteed to be approved.
  • They agree to the warranty disclaimers, limitations of liability, and indemnification provisions to the extent enforceable under applicable law.

These terms constitute an agreement between the Customer and XRC Technologies LLC regarding the sale and use of products covered by these terms.

15. GOVERNING LAW AND JURISDICTION

These terms shall be governed by and interpreted in accordance with the laws of the State of Alabama, without regard to conflict-of-law principles.

To the extent permitted by applicable law, disputes arising out of or relating to these terms or the purchase or use of XRC Technologies LLC products shall be brought in a court of competent jurisdiction located in Alabama.

Nothing in this section deprives a consumer of any mandatory legal protections or rights available under applicable law.

16. SEVERABILITY

If any provision of these terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or removed only to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. ENTIRE AGREEMENT AND MODIFICATIONS

These terms, together with any applicable product-specific terms, written warranties, and published store policies incorporated into the purchase, constitute the agreement between the Customer and XRC Technologies LLC concerning the subject matter covered herein.

XRC Technologies LLC reserves the right to modify or update these terms from time to time. Updated terms will be published through the Company's online store.

Changes will not retroactively modify an existing purchase agreement unless permitted by applicable law or agreed to by the parties.

18. COMPANY INFORMATION

XRC Technologies LLC

Official Store: https://xrctechnologies.com/

State of Organization: Alabama, United States

For questions regarding these terms, product use, regulatory compliance, or exception requests, please contact XRC Technologies LLC through the official contact information published on its website.

IMPORTANT CUSTOMER NOTICE – PLEASE READ BEFORE PURCHASING

XRC TECHNOLOGIES LLC OPERATES UNDER A STRICT ALL-SALES-FINAL POLICY.

By purchasing from XRC Technologies LLC, you acknowledge and agree that:

  • All sales are final.
  • No returns are accepted as a general policy.
  • No refunds are provided as a general policy.
  • No exchanges are offered as a general policy.
  • No general product warranty is provided.
  • Any requests for exceptions are reviewed individually and are entirely discretionary.
  • Submitting an exception request does not guarantee approval or compensation.
  • You are responsible for understanding the product, its specifications, compatibility, intended use, and applicable legal requirements before purchasing.

Please carefully review your order before completing checkout.

If you are uncertain about a product, its specifications, compatibility, or intended application, please contact XRC Technologies LLC before purchasing.

By completing your purchase, you confirm that you have read, understood, and agreed to these terms to the extent permitted by applicable law.

Thank you for choosing XRC Technologies LLC.